Should I Pay For Yelp Advertising?

Many people don’t even know that advertisements for their business on Yelp are an option. Many business owners are simply frustrated by the lack of reviews being posted on Yelp; or if they are getting reviews, a good portion of them are being filtered out by Yelp....

1 Star Review – How Do I Respond?

A scathing one-star review can come as a shock to you when you’ve spent so much time ensuring that your business’s customer service is excellent and that your products and services are top-notch.  When this does happen, take a deep breath and remember that it happens...

How Do I Get More Reviews For My Business?

You might be asking yourself the question: “Why do I even need reviews?” A huge portion of business owners believe that because their business comes in via referrals or convenience of location, online reviews have minimal to no effect on their business as a whole....

Reputation Shield | In-Depth Reporting

It’s all well and good that Reputation Shield offers many different features, but how can you be sure it’s actually working to improve your online reputation? The Reports tab in the software is how Reputation Shield communicates with you about any important changes in...